Your one-stop ink cartridge supplier

TOUCHCORP Returns Policy

If your order has a fault

You’re protected by our 12-month guarantee. In the rare event we can’t fix the fault you can choose between a free replacement or a full refund. Whatever happens, you get your money back.

If you change your mind

Unopened items can be fully refunded up to 14 days from delivery, with reduced refunds for older orders. You’ll need to pay postage if your items aren’t faulty, this helps us keep costs and website prices down. Returns must arrive back to us within 14 days of your request or the agreement may be affected.
Cancelling an order we haven’t shipped yet? Let us know asap on 0800 779 7440 or email [email protected] if it’s outside office hours.

Refunds when changing your mind

Up to 14 days from receiving your order: Full refund

15-30 days: Refund minus a 20% restocking fee

30+ days: No Refund. Get in touch and we’ll see what we can do

What we can’t refund if you change your mind

Open items, even if it’s just the outer blister pack

Orders received over 30 days ago

Optional delivery upgrades that were fulfilled (e.g. next day courier)

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